Eagle Eye H.264 NETWORK CAMERA Guide de l'utilisateur

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Page 1 - Systems

[Type the document title]Polycom Document Title 13.1.1 | March 2013 | 3725-23977-016/A Administrator’s Guide for Polycom® HDX® Systems

Page 2

Administrator’s Guide for Polycom HDX Systems x Polycom, Inc.Using Certificate Signing Requests (CSRs) . . . . . . . . . . . . . . . . . . . . . . .

Page 3 - About This Guide

Administrator’s Guide for Polycom HDX Systems 3–26 Polycom, Inc.Detect CameraPolycom HDX 9006Polycom HDX 9004Polycom HDX 9002Polycom HDX 9001Polycom H

Page 4

Monitors and CamerasPolycom, Inc. 3–27 Detect CameraPolycom HDX 9006Polycom HDX 9004Polycom HDX 9002Polycom HDX 9001Polycom HDX 8000 HDDetects any su

Page 5 - Contents

Administrator’s Guide for Polycom HDX Systems 3–28 Polycom, Inc.Camera 4(Camera 3 on Polycom HDX 7000 series, Camera 2 on Polycom HDX 6000 series)Poly

Page 6 - 3 Monitors and Cameras

Monitors and CamerasPolycom, Inc. 3–29 Horizontal Position, Phase, Vertical PositionPolycom HDX 9004Polycom HDX 9002Polycom HDX 9001Polycom HDX 6000

Page 7 - 4 Microphones and Speakers

Administrator’s Guide for Polycom HDX Systems 3–30 Polycom, Inc.Backlight CompensationSpecifies whether to have the camera automatically adjust for a

Page 8 - 5 Content and Closed Captions

Monitors and CamerasPolycom, Inc. 3–31 Configuring the Polycom EagleEye DirectorUse the remote control or web interface to configure the Polycom Eagl

Page 9 - 8Security

Administrator’s Guide for Polycom HDX Systems 3–32 Polycom, Inc.2 Calibrate the cameras. Refer to Calibrating the Cameras on page 3-32 for instruction

Page 10 - 10 Control Devices

Monitors and CamerasPolycom, Inc. 3–33 Adjusting the Room View1 Do one of the following:— From the local interface, go to System > Admin Settings

Page 11 - 12 Troubleshooting

Administrator’s Guide for Polycom HDX Systems 3–34 Polycom, Inc.• Camera tracking temporarily stops when you mute the HDX system. It resumes when you

Page 12 - C Call Speeds and Resolutions

Monitors and CamerasPolycom, Inc. 3–35 The EagleEye II and EagleEye III cameras do not use the setting for Black Level. To adjust the camera’s bright

Page 13 - E Security Profile Tables

Contents Polycom, Inc. xiPairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–9Un

Page 14

Administrator’s Guide for Polycom HDX Systems 3–36 Polycom, Inc.—Manual: Use the Manual setting for rooms where the Auto and fixed settings do not pro

Page 15 - Introducing the Polycom HDX

Monitors and CamerasPolycom, Inc. 3–37 Setting and Using Presets with the Remote Control or KeypadTo store a preset using the remote control:1 If you

Page 16 - 1–2 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 3–38 Polycom, Inc.To view your near-site presets:1 From the Home screen or Call screen, touch Cameras.2

Page 17 - Polycom, Inc. 1–3

Monitors and CamerasPolycom, Inc. 3–39 To send video in HD format, use any model of Polycom camera that supports HD video and a Polycom HDX system ca

Page 18 - Positioning the System

Administrator’s Guide for Polycom HDX Systems 3–40 Polycom, Inc.• Polycom HDX 8000 series• Polycom HDX 4500With the MPplus 4 option, the following sys

Page 19 - Polycom, Inc. 1–5

Monitors and CamerasPolycom, Inc. 3–41 The following systems can participate in SD multipoint calls, but cannot host HD or SD multipoint calls:• Poly

Page 20

Administrator’s Guide for Polycom HDX Systems 3–42 Polycom, Inc.

Page 21 - >12 in. (0.3 m)

Polycom, Inc. 4–1 4Microphones and SpeakersConnecting Audio InputMake sure that the system is powered off before you connect devices to it.Connecting

Page 22 - Powering On and Off

Administrator’s Guide for Polycom HDX Systems 4–2 Polycom, Inc.Connecting Audio Input to Polycom HDX 8000 Series SystemsThe following table shows the

Page 23 - Power-On Self Test (POST)

Microphones and SpeakersPolycom, Inc. 4–3 Connecting Audio Input to Polycom HDX 4000 Series SystemsThe following table shows the acceptable input lev

Page 24 - 1–10 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems xii Polycom, Inc.A System Back Panel ViewsVideo Inputs and Outputs . . . . . . . . . . . . . . . . . .

Page 25 - Polycom, Inc. 1–11

Administrator’s Guide for Polycom HDX Systems 4–4 Polycom, Inc.HDX microphone input while a Polycom EagleEye View is connected to the system, the Poly

Page 26 - 1–12 Polycom, Inc

Microphones and SpeakersPolycom, Inc. 4–5 The following diagram shows several microphone connection options for the Polycom HDX 9000 series. For info

Page 27 - Polycom, Inc. 1–13

Administrator’s Guide for Polycom HDX Systems 4–6 Polycom, Inc.The following diagram shows several microphone connection options for the Polycom HDX 8

Page 28 - 1–14 Polycom, Inc

Microphones and SpeakersPolycom, Inc. 4–7 Connecting Devices to the Polycom HDX 6000 Series Microphone InputThe Polycom HDX 6000 series systems can s

Page 29 - Off System is not in a call

Administrator’s Guide for Polycom HDX Systems 4–8 Polycom, Inc.Placing Polycom Microphones to Send Stereo from Your SiteThe following illustrations sh

Page 30 - Setup Wizard

Microphones and SpeakersPolycom, Inc. 4–9 Left and right channel assignments depend on the settings that you select on the Stereo Settings screen. If

Page 31 - Admin Settings

Administrator’s Guide for Polycom HDX Systems 4–10 Polycom, Inc.The Polycom Vortex® mixer connects directly to audio input 1 on a Polycom HDX 9000 ser

Page 32 - 1–18 Polycom, Inc

Microphones and SpeakersPolycom, Inc. 4–11 Connecting Speakers to Polycom HDX 9000 Series SystemsThe following table describes the audio outputs of t

Page 33 - Networks

Administrator’s Guide for Polycom HDX Systems 4–12 Polycom, Inc.Connecting Speakers to Polycom HDX 6000 Series SystemsThe following table describes th

Page 34 - Configuring LAN Properties

Microphones and SpeakersPolycom, Inc. 4–13 system, and the other speaker on the left side. The system reverses the left and right channels for the fa

Page 35 - Polycom, Inc. 2–3

Contents Polycom, Inc. xiiiHigh Profile on Polycom HDX 4000 HD, Polycom HDX 4500,Polycom HDX 7000 HD, Polycom HDX 8000 HD, and Polycom HDX 9006 . . .

Page 36 - 2–4 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 4–14 Polycom, Inc.3 Adjust the volume of the speaker system. From the center of the room the test tone s

Page 37 - Polycom, Inc. 2–5

Microphones and SpeakersPolycom, Inc. 4–15 To configure audio input/output settings:1 Do one of the following:— In the local interface, go to System

Page 38 - 2–6 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 4–16 Polycom, Inc.2 Configure these settings:Setting DescriptionInput TypePolycom HDX 9004Polycom HDX 90

Page 39 - Polycom, Inc. 2–7

Microphones and SpeakersPolycom, Inc. 4–17 Built-In Microphones (dB meter)Polycom HDX 4500Polycom HDX 4000 HDPolycom HDX 4000Lets you see the peak in

Page 40 - Configuring IP Settings

Administrator’s Guide for Polycom HDX Systems 4–18 Polycom, Inc.Line Out LevelPolycom HDX 9006Polycom HDX 9004Polycom HDX 9002 Polycom HDX 9001Polycom

Page 41 - Polycom, Inc. 2–9

Microphones and SpeakersPolycom, Inc. 4–19 StereoSurround SettingsTo send or receive stereo audio, make sure your Polycom HDX system equipment is set

Page 42

Administrator’s Guide for Polycom HDX Systems 4–20 Polycom, Inc.Audio MetersThe audio meters in the user interface allow you to identify left and righ

Page 43 - IPv6 Gatekeeper Support

Microphones and SpeakersPolycom, Inc. 4–21 5 Test the speakers to check volume and verify that audio cables are connected. If the system is in a call

Page 44 - 2–12 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 4–22 Polycom, Inc.2 Do one of the following:— In the local interface, go to System > Admin Settings &

Page 45 - Polycom, Inc. 2–13

Polycom, Inc. 5–1 5Content and Closed CaptionsYou can present content during calls when you use sources such as the following:• A VCR or DVD player c

Page 46 - 2–14 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems xiv Polycom, Inc.

Page 47 - Specifying SIP Settings

Administrator’s Guide for Polycom HDX Systems 5–2 Polycom, Inc.For more information about sharing content during a call, refer to the User’s Guide for

Page 48 - 2–16 Polycom, Inc

Content and Closed CaptionsPolycom, Inc. 5–3 To configure VCR/DVD video settings for recording a call:1 Do one of the following:— In the local interf

Page 49 - Polycom, Inc. 2–17

Administrator’s Guide for Polycom HDX Systems 5–4 Polycom, Inc.When you connect to video and audio from your computer, the audio is muted unless the c

Page 50 - 2–18 Polycom, Inc

Content and Closed CaptionsPolycom, Inc. 5–5 4 Enable H.239.5 Do one of the following:— In the local interface, go to System > Admin Settings >

Page 51 - Polycom, Inc. 2–19

Administrator’s Guide for Polycom HDX Systems 5–6 Polycom, Inc.You don’t need to change the computer resolutions and you don’t need special cables or

Page 52 - Specifying Quality of Service

Content and Closed CaptionsPolycom, Inc. 5–7 Setting Up the Room for People on ContentFor the best results, follow these guidelines for People on Con

Page 53 - Quality of Service Settings

Administrator’s Guide for Polycom HDX Systems 5–8 Polycom, Inc.2 Configure these settings:3 Follow the instructions on the screen to calibrate the cam

Page 54 - Firewall Settings

Content and Closed CaptionsPolycom, Inc. 5–9 The UC Board is an integrated application that works with the following systems and hardware versions: •

Page 55 - Polycom, Inc. 2–23

Administrator’s Guide for Polycom HDX Systems 5–10 Polycom, Inc.your only content monitor or you can use it in addition to your current content monito

Page 56 - H.460 Firewall/NAT Traversal

Content and Closed CaptionsPolycom, Inc. 5–11 Configuring Closed CaptioningYou can provide real-time text transcriptions or language translations of

Page 57 - Polycom, Inc. 2–25

Polycom, Inc. 1–1 1Introducing the Polycom HDX SystemsYour Polycom HDX video conferencing system is a state-of-the-art visual collaboration tool. Wit

Page 58

Administrator’s Guide for Polycom HDX Systems 5–12 Polycom, Inc.Via a Dial-Up Connection to the Systems’ RS-232 Serial PortClosed captioners can provi

Page 59 - Polycom, Inc. 2–27

Content and Closed CaptionsPolycom, Inc. 5–13 c Connect the modem to a phone line.d Configure the modem for 8 bits, no parity.You may need to configu

Page 60 - 2–28 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 5–14 Polycom, Inc.Via the Polycom HDX Web InterfaceClosed captioners can provide captions from inside th

Page 61 - Polycom, Inc. 2–29

Polycom, Inc. 6–1 6Calling and AnsweringConfiguring Call SettingsThe Call Settings screens provide access to high-level options for the entire system

Page 62

Administrator’s Guide for Polycom HDX Systems 6–2 Polycom, Inc.Setting the Call Answering ModeTo set the call answering mode:1 Do one of the following

Page 63 - Polycom, Inc. 2–31

Calling and AnsweringPolycom, Inc. 6–3 3 Select one of the following:—Yes – Answers calls automatically.—No – Enables you to answer calls manually.—

Page 64 - 2–32 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 6–4 Polycom, Inc.To enable or disable multipoint trial mode:1 Do one of the following:— In the local int

Page 65 - Polycom, Inc. 2–33

Calling and AnsweringPolycom, Inc. 6–5 The following diagram shows how to do this.To place a cascaded call:1 Create and call a group in the directory

Page 66 - 2–34 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 6–6 Polycom, Inc.Configuring Directory SettingsTo configure system settings:1 Do one of the following:—

Page 67 - Polycom, Inc. 2–35

Calling and AnsweringPolycom, Inc. 6–7 Creating a Localized System Name with the Polycom HDX Web InterfacePolycom HDX systems send the localized syst

Page 68 - Configuring Telephony

Administrator’s Guide for Polycom HDX Systems 1–2 Polycom, Inc.Polycom HDX 8000 Series SystemsThe Polycom HDX 8000 series provides high-definition (HD

Page 69 - Configuring Call Preferences

Administrator’s Guide for Polycom HDX Systems 6–8 Polycom, Inc.Managing Directories with the Polycom HDX Web InterfaceThe Polycom HDX Web Interface im

Page 70

Calling and AnsweringPolycom, Inc. 6–9 Using Multitiered Directory NavigationYou can navigate the HDX system directories or contacts through RealPres

Page 71 - Polycom HDX 6000 series

Administrator’s Guide for Polycom HDX Systems 6–10 Polycom, Inc.— Go to Admin Settings > Global Services > Directory Servers and select LDAP. Fo

Page 72

Calling and AnsweringPolycom, Inc. 6–11 To choose a directory server:1 Do one of the following:— In the local interface, go to System > Admin Sett

Page 73

Administrator’s Guide for Polycom HDX Systems 6–12 Polycom, Inc.To configure the LDAP settings:1 Do one of the following:— In the local interface, go

Page 74 - 2–42 Polycom, Inc

Calling and AnsweringPolycom, Inc. 6–13 To configure the Microsoft Office Communications Server or Microsoft Lync Server directory settings:1 Do one

Page 75

Administrator’s Guide for Polycom HDX Systems 6–14 Polycom, Inc.Directory GroupsHaving groups in the directory can help users find calling information

Page 76 - 3–2 Polycom, Inc

Calling and AnsweringPolycom, Inc. 6–15 Polycom HDX systems support up to 200 Favorites groups that users create within Favorites. If the system is c

Page 77 - Configuring Monitor Settings

Administrator’s Guide for Polycom HDX Systems 6–16 Polycom, Inc.Users can create, edit, and delete Favorites entries and Favorites groups. Polycom Con

Page 78 - 3–4 Polycom, Inc

Calling and AnsweringPolycom, Inc. 6–17 • Display a meeting reminder before each scheduled meeting, along with a reminder tone.In addition, if the me

Page 79 - Display on the

Introducing the Polycom HDX SystemsPolycom, Inc. 1–3 Polycom HDX 4000 Series SystemsThe Polycom HDX 4000 series provides the ultimate in desktop vide

Page 80

Administrator’s Guide for Polycom HDX Systems 6–18 Polycom, Inc.For information about displaying the Calendar button on the Home screen, refer to Cust

Page 81

Polycom, Inc. 7–1 7System Location, Appearance, and TonesConfiguring Regional SettingsYou can configure regional settings for the Polycom HDX Systems

Page 82

Administrator’s Guide for Polycom HDX Systems 7–2 Polycom, Inc.2 Configure these settings:Configuring Polycom Touch Control Regional SettingsTo config

Page 83 - Polycom, Inc. 3–9

System Location, Appearance, and TonesPolycom, Inc. 7–3 3 Select a language from the Language menu.4 Configure the following settings under Date and

Page 84 - Using Dual Monitor Emulation

Administrator’s Guide for Polycom HDX Systems 7–4 Polycom, Inc.Use the system’s web interface to configure the buttons in the middle of the new Home s

Page 85 - Polycom, Inc. 3–11

System Location, Appearance, and TonesPolycom, Inc. 7–5 — Recent Calls: You can configure any button to be a link to the Recent Calls screen.— Calend

Page 86 - 3–12 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 7–6 Polycom, Inc.Displaying Speed Dial EntriesYou can display up to six speed dial entries on the Home s

Page 87 - Polycom, Inc. 3–13

System Location, Appearance, and TonesPolycom, Inc. 7–7 To enter marquee text using the Polycom HDX web interface:1 In your web browser address line,

Page 88 - Preventing Monitor Burn-In

Administrator’s Guide for Polycom HDX Systems 7–8 Polycom, Inc.Screen SaversFor information about setting the Screen Saver Wait Time, refer to the set

Page 89 - Connecting Cameras

System Location, Appearance, and TonesPolycom, Inc. 7–9 To upload a screen saver logo using the Polycom HDX web interface:1 In your web browser addre

Page 90 - Polycom EagleEye II

Administrator’s Guide for Polycom HDX Systems 1–4 Polycom, Inc.Positioning the SystemPositioning the Polycom HDX 9000 Series SystemsPolycom HDX 9000 s

Page 91 - Polycom EagleEye Director

Administrator’s Guide for Polycom HDX Systems 7–10 Polycom, Inc.

Page 92 - 3–18 Polycom, Inc

Polycom, Inc. 8–1 8SecurityTo configure your HDX system using the HDX web interface, you must use Internet Explorer version 6.x, 7.x, or 8.x and conf

Page 93 - Polycom, Inc. 3–19

Administrator’s Guide for Polycom HDX Systems 8–2 Polycom, Inc.The following illustration shows which screens could require a user login and which scr

Page 94 - 3–20 Polycom, Inc

SecurityPolycom, Inc. 8–3 2 Configure these settings on the Security screen:Setting DescriptionSecurity Profile If set to Maximum, the Security Profi

Page 95 - HDX 8000 series system

Administrator’s Guide for Polycom HDX Systems 8–4 Polycom, Inc.Admin Remote Access PasswordSpecifies the password for administrator access when loggin

Page 96 - 3–22 Polycom, Inc

SecurityPolycom, Inc. 8–5 AES Encryption Specifies how to encrypt calls with other sites that support AES encryption.• Off—AES Encryption is disabled

Page 97 - HDX 6000 series system

Administrator’s Guide for Polycom HDX Systems 8–6 Polycom, Inc.NTLM Version Specifies the authentication protocol for use with Microsoft Office Commun

Page 98 - Polycom HDX 4500 Systems

SecurityPolycom, Inc. 8–7 Configuring Admin ID and Password for the Polycom Touch ControlYou can set an Admin ID and password, which allows you to li

Page 99 - Polycom, Inc. 3–25

Administrator’s Guide for Polycom HDX Systems 8–8 Polycom, Inc.To enable the Sessions List:>> Do one of the following:— From the local interface

Page 100

SecurityPolycom, Inc. 8–9 After the Polycom HDX system is up and running, you can change the Security Profile setting only by returning to the setup

Page 101

Introducing the Polycom HDX SystemsPolycom, Inc. 1–5 To position the system:>> Position the system so that the camera does not face toward a wi

Page 102

Administrator’s Guide for Polycom HDX Systems 8–10 Polycom, Inc.Security Mode requires secure access and a configured Admin password. To configure the

Page 103

SecurityPolycom, Inc. 8–11 2 Click Yes in the security dialogs that appear. This access uses port 443. 3 To access Admin Settings using the Polycom H

Page 104 - —90% Content, 10% People

Administrator’s Guide for Polycom HDX Systems 8–12 Polycom, Inc.Configuring Encryption Settings for Integration with Microsoft Office Communications S

Page 105 - Getting Started

SecurityPolycom, Inc. 8–13 3 Configure these settings:Setting the Room and Remote Access PasswordsYou can set the Admin Room Password, Admin Remote A

Page 106 - Calibrating the Cameras

Administrator’s Guide for Polycom HDX Systems 8–14 Polycom, Inc.All passwords appear as a series of asterisks as you type them in a configuration or l

Page 107 - Adjusting the Room View

SecurityPolycom, Inc. 8–15 The certificate authority (CA) is the trusted entity that issues, or signs, digital certificates for others, as well as th

Page 108 - Setting the Tracking Mode

Administrator’s Guide for Polycom HDX Systems 8–16 Polycom, Inc.To add a certificate on the Certificates screen:1 Click Browse to search for and selec

Page 109 - Polycom, Inc. 3–35

SecurityPolycom, Inc. 8–17 • Directory• Presence• Calendaring• SIP• 802.1XOnly the HDX web server uses the server-type CSR and resulting certificate.

Page 110 - Configuring Camera Presets

Administrator’s Guide for Polycom HDX Systems 8–18 Polycom, Inc.Verifying Certificate ValidityWhen certificate validation is enabled (refer to page Wo

Page 111 - Polycom, Inc. 3–37

SecurityPolycom, Inc. 8–19 Configure the HDX system to use the same method that is used by the CA. You must get CRL data files from the CA.To add CRL

Page 112 - 3–38 Polycom, Inc

© 2013 Polycom, Inc. All rights reserved. Polycom, Inc. 6001 America Center Drive San Jose CA 95002 USA No part of this document may be reproduced or

Page 113 - HD and SD Multipoint Calls

Administrator’s Guide for Polycom HDX Systems 1–6 Polycom, Inc.2 Place the Polycom HDX 4000 or Polycom HDX 4000 HD system either under the desk, or on

Page 114 - 3–40 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 8–20 Polycom, Inc.To configure OCSP on the Polycom HDX web interface:1 Go to Admin Settings > General

Page 115 - Polycom, Inc. 3–41

SecurityPolycom, Inc. 8–21 Enabling a WhitelistWhen a whitelist is enabled, the Polycom HDX system allows access to its web interface only by those s

Page 116 - 3–42 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 8–22 Polycom, Inc.Managing Remote AccessRemote access means using a Polycom HDX system in some way other

Page 117 - Microphones and Speakers

SecurityPolycom, Inc. 8–23 Polycom HDX systems provide two local accounts, one for the user role (by default named user) and one with for the admin r

Page 118 - 4–2 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 8–24 Polycom, Inc.Setting Account and Port LockoutsHDX systems provide access controls that prevent unau

Page 119 - Polycom, Inc. 4–3

SecurityPolycom, Inc. 8–25 • Serial port configured with an RS-232 Mode setting of Control, only when the HDX system is using the Maximum Security Pr

Page 120 - Microphone Input

Administrator’s Guide for Polycom HDX Systems 8–26 Polycom, Inc.Port LockoutPort Lockout protects against brute-force attacks by temporarily locking t

Page 121

SecurityPolycom, Inc. 8–27 To configure the port lockout feature for the web interface and any serial ports configured with the Control setting:1 Do

Page 122

Administrator’s Guide for Polycom HDX Systems 8–28 Polycom, Inc.Managing User Access to Settings and FeaturesYou can allow users to change common user

Page 123

SecurityPolycom, Inc. 8–29 Setting up Log ManagementYou can manage Polycom HDX system log files from the system’s web or local interface. Refer to Se

Page 124 - 4–8 Polycom, Inc

Introducing the Polycom HDX SystemsPolycom, Inc. 1–7 When the Polycom Touch Control is not paired with a Polycom HDX system, the device can be used a

Page 125 - Polycom HDX System

Administrator’s Guide for Polycom HDX Systems 8–30 Polycom, Inc.To configure Polycom HDX log management:1 Do one of the following:— In the local inter

Page 126 - Connecting Audio Output

SecurityPolycom, Inc. 8–31 3 Click Start Log Transfer.If the specified folder name already exists, the system prompts you to specify a new folder nam

Page 127 - Polycom, Inc. 4–11

Administrator’s Guide for Polycom HDX Systems 8–32 Polycom, Inc.

Page 128 - 4–12 Polycom, Inc

Polycom, Inc. 9–1 9Managing the System RemotelyYou can configure, manage, and monitor the system from a computer using the system’s web interface. Yo

Page 129 - Setting the Speaker Volume

Administrator’s Guide for Polycom HDX Systems 9–2 Polycom, Inc.To access the system using the Polycom HDX web interface:1 In your web browser address

Page 130 - Configuring Audio Settings

Managing the System RemotelyPolycom, Inc. 9–3 — Adjust system volume settings— Mute and unmute the microphonesYou can view near and far sites without

Page 131 - 1 Do one of the following:

Administrator’s Guide for Polycom HDX Systems 9–4 Polycom, Inc.Sending a MessageIf you are experiencing difficulties with connectivity or audio, you m

Page 132 - 2 Configure these settings:

Managing the System RemotelyPolycom, Inc. 9–5 If your HDX system uses the Polycom RealPresence Resource Manager or CMA system, refer to the Polycom R

Page 133

Administrator’s Guide for Polycom HDX Systems 9–6 Polycom, Inc.To configure Global Management contact information:1 Do one of the following:— In the l

Page 134

Managing the System RemotelyPolycom, Inc. 9–7 • A user requests help• A telephone or video call connects or disconnectsPolycom HDX systems are compat

Page 135 - StereoSurround Settings

Administrator’s Guide for Polycom HDX Systems 1–8 Polycom, Inc.— Keep in mind that the camera view is 9 degrees above the line of sight and up to 30 d

Page 136 - Testing StereoSurround

Administrator’s Guide for Polycom HDX Systems 9–8 Polycom, Inc.Using a Provisioning ServiceIf your organization uses the Polycom CMA or RealPresence R

Page 137 - Polycom, Inc. 4–21

Managing the System RemotelyPolycom, Inc. 9–9 bundle from the CMA or RealPresence Resource Manager system, the new bundle overwrites the manual setti

Page 138 - 4–22 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 9–10 Polycom, Inc.administrator assign a unique machine account user name and password to use for each H

Page 139 - Content and Closed Captions

Managing the System RemotelyPolycom, Inc. 9–11 2 Configure these settings. Keeping your Software CurrentYou can update your Polycom HDX system by goi

Page 140 - Connecting VCR/DVDs

Administrator’s Guide for Polycom HDX Systems 9–12 Polycom, Inc.

Page 141 - Polycom, Inc. 5–3

Polycom, Inc. 10–1 10Control DevicesConfiguring Remote Control BehaviorYou can customize the behavior of the remote control to support a user’s envir

Page 142 - Configuring Content Sharing

Administrator’s Guide for Polycom HDX Systems 10–2 Polycom, Inc.2 Configure these settings:Setting DescriptionKeypad Audio ConfirmationSpecifies wheth

Page 143 - Polycom, Inc. 5–5

Control DevicesPolycom, Inc. 10–3 Configuring the Remote Control Channel IDYou can configure the Channel ID so that the remote control affects only o

Page 144 - 5–6 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 10–4 Polycom, Inc.To program the remote to control a recording device:1 Press and hold the Option butt

Page 145 - Polycom, Inc. 5–7

Control DevicesPolycom, Inc. 10–5 The Polycom HDX 9000 series is compatible with the following IR sensors:• Xantech® 480-00• Xantech 490-90• Xantech

Page 146 - Configuring UC Board™

Introducing the Polycom HDX SystemsPolycom, Inc. 1–9 For instructions on how to power on and off the Polycom Touch Control, refer to Powering On the

Page 147 - Polycom, Inc. 5–9

Administrator’s Guide for Polycom HDX Systems 10–6 Polycom, Inc.3 For a Polycom HDX 9004, select if necessary, and configure the settings for port 2

Page 148 - Supported Touch Screen Models

Control DevicesPolycom, Inc. 10–7 compatibility, refer to the appropriate version of the Release Notes for the Polycom RealPresence Group Series avai

Page 149 - Configuring Closed Captioning

Administrator’s Guide for Polycom HDX Systems 10–8 Polycom, Inc.Pairing and Unpairing a Polycom Touch Control Deviceand a Polycom HDX SystemWhen you c

Page 150 - HDX System

Control DevicesPolycom, Inc. 10–9 Pairing To pair the Polycom Touch Control and Polycom HDX system during setup:>> After selecting a language,

Page 151

Administrator’s Guide for Polycom HDX Systems 10–10 Polycom, Inc.Unpairing You can unpair the Polycom Touch Control and HDX system using the web inter

Page 152

Control DevicesPolycom, Inc. 10–11 SecurityChanges the Admin ID and Password of the Touch Control.Software UpdatesUpdates the Polycom Touch Control s

Page 153 - Calling and Answering

Administrator’s Guide for Polycom HDX Systems 10–12 Polycom, Inc.You can use the following parameters with the systemsetting uspairingenabled command.

Page 154 - 6–2 Polycom, Inc

Polycom, Inc. 11–1 11Statistics and DiagnosticsThe Polycom HDX system provides various screens that allow you to review information about calls made

Page 155 - Polycom, Inc. 6–3

Administrator’s Guide for Polycom HDX Systems 11–2 Polycom, Inc.To access the Diagnostics screens on the system:>> Go to System > Diagnostics

Page 156 - 6–4 Polycom, Inc

Statistics and DiagnosticsPolycom, Inc. 11–3 Server StatusCall SummaryCall StatisticsIn the web interface, all Call Statistics are shown on one scree

Page 157

Administrator’s Guide for Polycom HDX Systems 1–10 Polycom, Inc.Polycom HDX 9000 Series Indicator LightThe following figure shows the location of the

Page 158 - 6–6 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 11–4 Polycom, Inc.Call Statistics (continued)Call Statistics:• Call speed (transmit and receive)• Video

Page 159 - Polycom, Inc. 6–7

Statistics and DiagnosticsPolycom, Inc. 11–5 NetworkDiagnostic Screen DescriptionNear End Loop Tests the internal audio encoders and decoders, the ex

Page 160 - 6–8 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 11–6 Polycom, Inc.Video (Monitors)Video CamerasThe Diagnostics > Video > Cameras settings display

Page 161 - Polycom, Inc. 6–9

Statistics and DiagnosticsPolycom, Inc. 11–7 AudioDiagnostic Screen DescriptionSpeaker Test Tests the audio cable connections. A 473 Hz audio tone i

Page 162 - 6–10 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 11–8 Polycom, Inc.Reset or Restart SystemSend a Message This setting appears in the web interface only.

Page 163 - Polycom, Inc. 6–11

Statistics and DiagnosticsPolycom, Inc. 11–9 Recent CallsWhen the Call Detail Report setting is enabled, Recent Calls shows a list of up to 99 calls

Page 164 - 6–12 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 11–10 Polycom, Inc.Every call that connects is added to the CDR, whether it is a call that you make or t

Page 165 - Polycom, Inc. 6–13

Statistics and DiagnosticsPolycom, Inc. 11–11 Call Number 2(If applicable for call)For outgoing calls — The number dialed from the second call field,

Page 166 - Directory Groups

Administrator’s Guide for Polycom HDX Systems 11–12 Polycom, Inc.Q.850 Cause Code The Q.850 cause code showing how the call ended.Total H.320 Errors T

Page 167 - Favorites Group

Statistics and DiagnosticsPolycom, Inc. 11–13 Call Detail Report ArchivesCalls are added to the CDR until the file size reaches 50 KB, which is equiv

Page 168 - 6–16 Polycom, Inc

Introducing the Polycom HDX SystemsPolycom, Inc. 1–11 To power off the Polycom HDX 8000 series, Polycom HDX 7000 series, or Polycom HDX 6000 series s

Page 169 - Polycom, Inc. 6–17

Administrator’s Guide for Polycom HDX Systems 11–14 Polycom, Inc.Polycom HDX systems provide support for automated continuous monitoring, auditing, an

Page 170 - 6–18 Polycom, Inc

Statistics and DiagnosticsPolycom, Inc. 11–15 Downloading EagleEye Director LogsThe Polycom EagleEye Director logs contain important status and debug

Page 171 - Configuring Regional Settings

Administrator’s Guide for Polycom HDX Systems 11–16 Polycom, Inc.

Page 172 - 2 Touch the Location tab

Polycom, Inc. 12–1 12TroubleshootingFor more troubleshooting information, you can search the Knowledge Base at support.polycom.com.Placing a Test Cal

Page 173 - Customizing the Home Screen

Administrator’s Guide for Polycom HDX Systems 12–2 Polycom, Inc.If you have trouble making video calls: • Make sure the number you dialed is correct,

Page 174 - 7–4 Polycom, Inc

TroubleshootingPolycom, Inc. 12–3 • Factory restore—Completely erases the system and restores it to the software version and default configuration st

Page 175 - Polycom, Inc. 7–5

Administrator’s Guide for Polycom HDX Systems 12–4 Polycom, Inc.Then you can use a paperclip to press the restore button, as shown in the following fi

Page 176 - Adding Marquee Text

TroubleshootingPolycom, Inc. 12–5 The following items are not saved:• Software updates• All system settings including option keys and the remote cont

Page 177 - Polycom Touch Control

Administrator’s Guide for Polycom HDX Systems 12–6 Polycom, Inc.Performing a Factory Restore on the Polycom Touch ControlIf the Polycom Touch Control

Page 178 - Screen Savers

TroubleshootingPolycom, Inc. 12–7 The following figure shows you the location of the restore button on the back of the Polycom EagleEye Director.To r

Page 179 - Polycom, Inc. 7–9

Administrator’s Guide for Polycom HDX Systems 1–12 Polycom, Inc.To power off a Polycom HDX 4000 system, do one of the following:• Press and hold the p

Page 180 - 7–10 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 12–8 Polycom, Inc.• Press and hold Display on the remote control for 5 seconds. Press or to display

Page 181 - Security

Polycom, Inc. A–1 ASystem Back Panel ViewsVideo Inputs and OutputsPolycom HDX 9006 Video Input 4: DVI for content displayVideo Output 3: BNC for reco

Page 182 - Configuring Security Options

Administrator’s Guide for Polycom HDX Systems A–2 Polycom, Inc.Polycom HDX 9004 Polycom HDX 9001 and Polycom HDX 9002 Video Output 1: BNC and DVI for

Page 183 - Polycom, Inc. 8–3

System Back Panel ViewsPolycom, Inc. A–3 Polycom HDX 8000 Series System Polycom HDX 7000 Series System (Hardware Versions A, B, C) Video Input 3: S-V

Page 184 - 8–4 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems A–4 Polycom, Inc.Polycom HDX 7000 System with Hardware Version D Polycom HDX 6000 Series System 3 3 VCR/

Page 185 - Polycom, Inc. 8–5

System Back Panel ViewsPolycom, Inc. A–5 Polycom HDX 4000 and Polycom HDX 4000 HD Systems Polycom HDX 4500 SystemVideo Input: HDCI for monitor’s buil

Page 186 - 8–6 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems A–6 Polycom, Inc.Audio Inputs and OutputsPolycom HDX 9006 Polycom HDX 9004 Polycom Microphone InputsAudi

Page 187 - Using the Sessions List

System Back Panel ViewsPolycom, Inc. A–7 Polycom HDX 9001 and Polycom HDX 9002 Polycom HDX 8000 Series System Audio Input 1: Phoenix for microphone o

Page 188 - Enabling Secure Access

Administrator’s Guide for Polycom HDX Systems A–8 Polycom, Inc.Polycom HDX 7000 Series System (Hardware Versions A, B, C) Polycom HDX 7000 System with

Page 189 - Configuring Security Mode

System Back Panel ViewsPolycom, Inc. A–9 Polycom HDX 6000 Series System Polycom HDX 4000 and Polycom HDX 4000 HD Systems Polycom Microphone InputAuxi

Page 190 - 8–10 Polycom, Inc

Introducing the Polycom HDX SystemsPolycom, Inc. 1–13 The indicator light on the side of the Polycom HDX 4000 systems provides this information:The i

Page 191 - Enabling AES Encryption

Administrator’s Guide for Polycom HDX Systems A–10 Polycom, Inc.Polycom HDX 4500 SystemNetwork/Power/Control Inputs and OutputsPolycom HDX 9006 100-24

Page 192 - Setting Password Policies

System Back Panel ViewsPolycom, Inc. A–11 Polycom HDX 9004 Polycom HDX 9001 and Polycom HDX 9002 RS-232 serial ports: For RS-232 devicesAnalog phone

Page 193 - 3 Configure these settings:

Administrator’s Guide for Polycom HDX Systems A–12 Polycom, Inc.Polycom HDX 8000 Series System Polycom HDX 7000 Series System (Hardware Versions A, B,

Page 194 - 8–14 Polycom, Inc

System Back Panel ViewsPolycom, Inc. A–13 Polycom HDX 7000 System with Hardware Version D Polycom HDX 6000 Series System 3 3 VCR/DVD 2 VCR/DVD 2 AU

Page 195 - Working with Certificates

Administrator’s Guide for Polycom HDX Systems A–14 Polycom, Inc.Polycom HDX 4000 and Polycom HDX 4000 HD Systems Polycom HDX 4500 System100-240VAC 50/

Page 196 - 8–16 Polycom, Inc

Polycom, Inc. B–1 BPort UsageYou might need this information when you configure your network equipment for video conferencing.The following table sho

Page 197 - Polycom, Inc. 8–17

Administrator’s Guide for Polycom HDX Systems B–2 Polycom, Inc.5060 Static TCPUDPSIP (Protocol depends on Transport Protocol setting)Yes Admin Setting

Page 198 - 8–18 Polycom, Inc

Port UsagePolycom, Inc. B–3 443 Static TLS Resource Management(Provisioning, Monitoring, Software Update)No Admin Settings/Global Services/ Provision

Page 199 - Polycom, Inc. 8–19

Administrator’s Guide for Polycom HDX Systems B–4 Polycom, Inc.

Page 200 - 8–20 Polycom, Inc

Polycom, Inc. C–1 CCall Speeds and ResolutionsPoint-to-Point Dialing SpeedsThe following table shows the maximum allowable H.323/SIP point-to-point d

Page 201 - Enabling a Whitelist

Administrator’s Guide for Polycom HDX Systems 1–14 Polycom, Inc.Polycom HDX 4500 System Indicator LightsThe following figure shows the location of the

Page 202 - Managing Remote Access

Administrator’s Guide for Polycom HDX Systems C–2 Polycom, Inc.The first analog phone or Voice Over ISDN connection does not count toward the number o

Page 203 - Polycom, Inc. 8–23

Call Speeds and ResolutionsPolycom, Inc. C–3 The following table shows the maximum allowable BRI dialing speeds for the number of sites in a call.Num

Page 204 - Account Lockout

Administrator’s Guide for Polycom HDX Systems C–4 Polycom, Inc.Call Speeds and ResolutionsThe following illustrations show the resolution and frame ra

Page 205 - Polycom, Inc. 8–25

Call Speeds and ResolutionsPolycom, Inc. C–5 HD 720p Systems (NTSC)The following illustration shows the resolutions for People video on these Polycom

Page 206 - Port Lockout

Administrator’s Guide for Polycom HDX Systems C–6 Polycom, Inc.HD 1080p Systems (NTSC)The following illustration shows the resolutions for People vide

Page 207 - Polycom, Inc. 8–27

Call Speeds and ResolutionsPolycom, Inc. C–7 H.264 High ProfileH.264 High Profile video encoding and decoding provides improved resolution in point-t

Page 208 - 8–28 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems C–8 Polycom, Inc.High Profile on Polycom HDX 4000 HD, Polycom HDX 4500,Polycom HDX 7000 HD, Polycom HDX

Page 209 - Setting up Log Management

Call Speeds and ResolutionsPolycom, Inc. C–9 Maximum Resolution (720p) on Polycom HDX 7000 SystemsThe following illustration shows the resolutions ba

Page 210 - 8–30 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems C–10 Polycom, Inc.Maximum Resolution (1080p) on Polycom HDX 6000 SystemsThe following illustration shows

Page 211 - Polycom, Inc. 8–31

Call Speeds and ResolutionsPolycom, Inc. C–11 In addition, you must set Video Quality to Sharpness. Low frame rates apply if your call does not meet

Page 212 - 8–32 Polycom, Inc

Introducing the Polycom HDX SystemsPolycom, Inc. 1–15 The indicator light next to the built-in camera in the Polycom HDX 4500 system provides this in

Page 213 - Managing the System Remotely

Administrator’s Guide for Polycom HDX Systems C–12 Polycom, Inc.Polycom HDX 6000 SystemResolution Frame Rate (fps)640 x 480 15800 x 600 101024 x 768 7

Page 214 - 9–2 Polycom, Inc

Polycom, Inc. D–1 DCodes for Remote Control Recording Device ButtonsThe following tables list codes for programming the Polycom remote control to con

Page 215 - Polycom, Inc. 9–3

Administrator’s Guide for Polycom HDX Systems D–2 Polycom, Inc.DVD Recorder CodesKenwood 1000, 1005LG 1012, 1027Loewe 1090, 1096Magnavox 1001, 1019, 1

Page 216 - Configuring Global Services

Codes for Remote Control Recording Device ButtonsPolycom, Inc. D–3 VCR Device CodesMitsubishi 1081Panasonic 1000, 1045, 1046Philips 1089, 1091, 1092,

Page 217 - Administrator

Administrator’s Guide for Polycom HDX Systems D–4 Polycom, Inc.Mitsubishi 1097, 1103, 1105, 1109, 1110, 1111, 1124, 1129, 1150NEC 1100, 1101, 1102, 11

Page 218 - Setting Up SNMP

Codes for Remote Control Recording Device ButtonsPolycom, Inc. D–5 PVR Device CodesBrand CodesABS 1164Alienware 1164CyberPower 1164Dell 1164DirecTV 1

Page 219 - Downloading MIBs

Administrator’s Guide for Polycom HDX Systems D–6 Polycom, Inc.Systemax 1164Tagar Systems 1164Thomson 1125, 1156Tivo 1122, 1123, 1125, 1126, 1127, 112

Page 220 - Using a Provisioning Service

Polycom, Inc. E–1ESecurity Profile TablesThe default values and ability to change some HDX settings are affected by which security profile your syste

Page 221 - Polycom, Inc. 9–9

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–2Button (1-6): Recent Calls Checkbox Disabled Read Only Checkbox Disabled YesPlace a Ca

Page 222 - Provisioning Service Settings

Security Profile Tables E–3 Polycom, Inc.Maximum Password Age in Days 30,60,90,100,110, 120,130,140,150, 160,170,18060 Yes 30,60,90,100,110, 120,130,1

Page 223 - Keeping your Software Current

Polycom, Inc. iii About This GuideThe Administrator’s Guide for Polycom HDX Systems is for administrators who need to configure, customize, manage, a

Page 224 - 9–12 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 1–16 Polycom, Inc.Polycom Touch Control Indicator LightWhen the Polycom Touch Control is on, the Home

Page 225 - Control Devices

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–4Require Numbers Off,1,2,All Off Yes Off,1,2,All Off YesRequire Special Characters Off,

Page 226 - while on a

Security Profile Tables E–5 Polycom, Inc.General Settings>Security>Remote Access SettingsIdle Session Timeout in Minutes 1,3,5,10,15,20,30, 45,6

Page 227 - Polycom, Inc. 10–3

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–6Consider these additional restrictions when you use the Maximum Security Profile:• The

Page 228 - 10–4 Polycom, Inc

Security Profile Tables E–7 Polycom, Inc.General Settings>Home Screen SettingsAvailability Control Checkbox Enabled Yes Checkbox Enabled YesButton

Page 229 - Polycom, Inc. 10–5

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–8General Settings>Security>Password SettingsAdmin Room, User Room, Remote Access,

Page 230 - 10–6 Polycom, Inc

Security Profile Tables E–9 Polycom, Inc.MeetingMinimum Length Off,1-20,32 Off Yes Off,1-20,32 Off YesRequire Lowercase Letters Off,1,2,All Off Yes Of

Page 231 - Polycom, Inc. 10–7

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–10Failed Login WindowNote: Configurable only through the ‘loginwindowduration’ API comm

Page 232 - 10–8 Polycom, Inc

Security Profile Tables E–11 Polycom, Inc.Using the Low Security ProfileThe following table shows the default values for specific Admin settings when

Page 233 - Pairing

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–12Auto Answer Multipoint Video Checkbox Disabled Yes Checkbox Disabled YesCall Detail R

Page 234 - Network Settings

Security Profile Tables E–13 Polycom, Inc.General Settings>Security>Password SettingsAdmin Room, User Room, Remote Access, MeetingReject Previou

Page 235 - Using SmartPairing™

Introducing the Polycom HDX SystemsPolycom, Inc. 1–17 The setup wizard allows you to set an Admin ID and password, which allows you to limit access t

Page 236 - Parameter Description

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–14Maximum Consecutive Repeated Characters Off,1-4 Off Yes Off,1-4 Off YesMeetingMinimum

Page 237 - Statistics and Diagnostics

Security Profile Tables E–15 Polycom, Inc.User Account/Account Lock Duration in Minutes 1,2,3,5,10,20,30,60,120,240,480 minutes1 1-480 1,2,3,5,10,20,3

Page 238 - System Status

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–16Enable Network Intrusion Detection System (NIDS)Note: Controlled only through the Sec

Page 239 - Call Statistics

Security Profile Tables E–17 Polycom, Inc.Using the Minimum Security ProfileThe following table shows the default values for specific Admin settings w

Page 240 - 11–4 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–18Enable Remote Access: Web Checkbox Enabled Yes Checkbox Enabled YesEnable Remote Acce

Page 241 - Polycom, Inc. 11–5

Security Profile Tables E–19 Polycom, Inc.Maximum Consecutive Repeated Characters 1-4 Off Yes 1-4 Off YesAdmin/User RoomMinimum Length 6-16,32 1Yes(to

Page 242 - Video Cameras

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–20General Settings>Security>CertificatesAlways Validate Peer Certificates from Br

Page 243 - Polycom, Inc. 11–7

Security Profile Tables E–21 Polycom, Inc.General Settings>Security>External AuthenticationEnable Active Directory Authentication Checkbox Disab

Page 244 - Sessions

Administrator’s Guide for Polycom HDX Systems Polycom, Inc. E–22

Page 245 - Call Detail Report (CDR)

Polycom, Inc. Index – 1 IndexNumerics802.1p/Q 2–5802.1X 2–5Aaccessallowing 7–5, 8–4, 8–5, 8–28levels 7–3limiting 1–17, 6–6, 7–3, 8–5remote 8–4Account

Page 246 - Information in the CDR

Administrator’s Guide for Polycom HDX Systems 1–18 Polycom, Inc.The Polycom Touch Control has separate admin settings that allow you to update Touch C

Page 247 - Polycom, Inc. 11–11

Administrator’s Guide for Polycom HDX SystemsIndex–2configuring equipment type 4–16content input meter 4–17input formats, connecting 4–1–4–3input type

Page 248 - 11–12 Polycom, Inc

IndexIndex–3Call Detail Report (screen) 11–10, 11–13Call Detail Report (setting) 6–2Call Preference (screen) 2–37Call Preference (setting) 2–40Call Qu

Page 249 - System Logs

Administrator’s Guide for Polycom HDX SystemsIndex–4ways to provide 5–11codes for programming remote control D–1colorbalance adjustment 3–14bar test 3

Page 250 - 11–14 Polycom, Inc

IndexIndex–5CRL, See certificates 8–18Crypto Resync (setting) 2–35cryptographic equipment, configuring to use 2–35CSR, See certificates 8–16CSU (chann

Page 251 - Polycom, Inc. 11–15

Administrator’s Guide for Polycom HDX SystemsIndex–6system 2–4DNS Servers (setting) 2–4Do Not Allow Previous Passwords (settings) 8–13Do Not Disturb (

Page 252 - 11–16 Polycom, Inc

IndexIndex–7encryptioncall statistics 11–4enabling 8–5, 8–11Enter IP Address Manually (setting) 2–3equipment connections 10–4error concealment 2–21ext

Page 253 - Troubleshooting

Administrator’s Guide for Polycom HDX SystemsIndex–8guidelines for using Polycom microphones 4–3HH.235 Annex D Authentication 2–10H.239 (setting) 2–37

Page 254 - Enabling Diagnostic Mode

IndexIndex–9ISDNBRI, configuring 2–29calls, enabling 2–30, 2–31channels dialed in parallel 2–30, 2–32dialing prefix for outside line 2–31enabling 2–39

Page 255 - Polycom, Inc. 12–3

Administrator’s Guide for Polycom HDX SystemsIndex–10MMailbox (Primary SMTP) 6–18Management Servers (screen) 9–4managing certificates 8–14managing rem

Page 256 - Performing a Factory Restore

IndexIndex–11output formats 3–1, 3–2, 3–3screen saver output 3–4, 3–6, 3–8, 3–9sharpness setting 3–13specifying what to display 3–7, 3–8using for PC 1

Page 257 - Deleting Files

Polycom, Inc. 2–1 2NetworksThis guide covers network types used worldwide. Note that not all network types are available in all countries.Getting the

Page 258 - Director

Administrator’s Guide for Polycom HDX SystemsIndex–12options1080p resolution 1–2, 3–15, 3–16, C–5, C–7, C–8, C–10key codes 9–11, 12–5multipoint callin

Page 259 - Changing the Video Format

IndexIndex–13positioningEagleEye Director 1–7HDX 4000 series system 1–6HDX 8000 series, HDX 7000 series, or HDX 6000 series system 1–5HDX 9000 series

Page 260 - Polycom Solution Support

Administrator’s Guide for Polycom HDX SystemsIndex–14limiting 8–3managing 8–22port lockout 8–27user password 8–4user room password 8–4using room passw

Page 261 - System Back Panel Views

IndexPolycom, Inc. Index – 15monitor 1 3–4monitor 2 3–6monitor 3 3–8monitor 4 3–9Screen Saver Wait Time (setting) 3–9SD multipoint 3–12SD multipoint

Page 262 - Polycom HDX 9004

Administrator’s Guide for Polycom HDX SystemsIndex – 16 Polycom, Inc. start EagleEye Director camera tracking 3–33Start Log Transfer 8–31State or Pro

Page 263 - Polycom, Inc. A–3

IndexPolycom, Inc. Index – 17(setting) 2–38video resolution 2–38Transfer Frequency (setting) 8–30transferring logs 8–30transmission rate, ICMP 2–6tra

Page 264 - VCR/DVD

Administrator’s Guide for Polycom HDX SystemsIndex – 18 Polycom, Inc. inputs A–1Motion setting 3–25, 3–26, 3–27, 3–28, 3–29output formats 3–1, 3–2, 3

Page 265 - 100-240v AC 50/60Hz 2.3A

Administrator’s Guide for Polycom HDX Systems 2–2 Polycom, Inc.LAN Status LightsThe LAN connector on the Polycom HDX 9000 series and Polycom HDX 6000

Page 266 - Audio Inputs and Outputs

NetworksPolycom, Inc. 2–3 Configuring Polycom HDX System LAN PropertiesTo configure Polycom HDX LAN properties: 1 Do one of the following:— In the lo

Page 267 - Polycom, Inc. A–7

Administrator’s Guide for Polycom HDX Systems 2–4 Polycom, Inc.IP Address (IPv6) Specifies how the system obtains an IP address.• Obtain IP address au

Page 268

NetworksPolycom, Inc. 2–5 LAN Speed Specify the LAN speed to use. Note that the speed you choose must be supported by the switch.Choose Auto to have

Page 269 - Polycom, Inc. A–9

Administrator’s Guide for Polycom HDX Systems 2–6 Polycom, Inc.The following IPv4 and IPv6 settings are available only on the web interface. Changing

Page 270

NetworksPolycom, Inc. 2–7 Configuring the Polycom Touch Control LAN Properties To configure Polycom Touch Control LAN settings:1 From the Home screen

Page 271

Administrator’s Guide for Polycom HDX Systems iv Polycom, Inc.

Page 272 - A–12 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 2–8 Polycom, Inc.4 Configure the following DNS settings:5 Optionally, view the general settings:Configur

Page 273 - Polycom, Inc. A–13

NetworksPolycom, Inc. 2–9 2 Configure these settings on the H.323 Settings screen:Configuring the System to Use a Gatekeeper A gatekeeper manages fun

Page 274 - Polycom HDX 4500 System

Administrator’s Guide for Polycom HDX Systems 2–10 Polycom, Inc.2 Configure these settings:Setting DescriptionUse Gatekeeper Select this setting to us

Page 275 - Port Usage

NetworksPolycom, Inc. 2–11 IPv6 Gatekeeper SupportSupport for HDX systems to register and use H.323 gatekeepers is now available on IPv6 networks. Po

Page 276

Administrator’s Guide for Polycom HDX Systems 2–12 Polycom, Inc.Some gatekeeper settings are read only. In the local interface go to System > Admin

Page 277

NetworksPolycom, Inc. 2–13 To install the Avaya option key:1 Obtain a license number from Avaya, then enter that number online on the Polycom web sit

Page 278 - B–4 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 2–14 Polycom, Inc.Configuring the System to Use a Gateway A gateway performs code and protocol conversio

Page 279 - Call Speeds and Resolutions

NetworksPolycom, Inc. 2–15 3 Enter a prefix or suffix for each bandwidth you want to allow for gateway calls.The use of suffixes and prefixes is depe

Page 280 - C–2 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 2–16 Polycom, Inc.Setting DescriptionSIP Server ConfigurationSpecifies whether to automatically or manua

Page 281 - Polycom, Inc. C–3

NetworksPolycom, Inc. 2–17 Transport ProtocolIndicates the protocol the system uses for SIP signaling. The SIP network infrastructure in which your P

Page 282

Polycom, Inc. v Contents1 Introducing the Polycom HDX SystemsPolycom HDX Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 283 - HD 720p Systems (NTSC)

Administrator’s Guide for Polycom HDX Systems 2–18 Polycom, Inc.For more information about this and other Microsoft/Polycom interoperability considera

Page 284 - HD 1080p Systems (NTSC)

NetworksPolycom, Inc. 2–19 Polycom supports the following features in Microsoft Office Communications Server 2007 R2 and Microsoft Lync Server 2010:•

Page 285 - H.264 High Profile

Administrator’s Guide for Polycom HDX Systems 2–20 Polycom, Inc.For more information about Polycom support for the TIP protocol, refer to the Polycom

Page 286 - Polycom HDX 9006

NetworksPolycom, Inc. 2–21 Quality of Service SettingsTo specify Quality of Service:1 Do one of the following:— In the local interface, go to System

Page 287 - 64 128 256 384 512 768

Administrator’s Guide for Polycom HDX Systems 2–22 Polycom, Inc.Configuring the System for Use with a Firewall or NATA firewall protects an organizati

Page 288 - 19201728

NetworksPolycom, Inc. 2–23 2 Configure these settings on the Firewall screen:Setting DescriptionFixed Ports Lets you specify whether to define the TC

Page 289 - Polycom HDX 9001 Systems

Administrator’s Guide for Polycom HDX Systems 2–24 Polycom, Inc.In environments set up behind a firewall, firewall administrators can choose to limit

Page 290 - Polycom HDX 6000 System

NetworksPolycom, Inc. 2–25 The following illustration shows how a service provider might provide H.460 firewall traversal between two enterprise loca

Page 291 - Device Buttons

Administrator’s Guide for Polycom HDX Systems 2–26 Polycom, Inc.For details about the use and configuration of the Acme Packet Net-Net SBC used in con

Page 292 - DVD Recorder Codes

NetworksPolycom, Inc. 2–27 The following diagram shows a general view of how network interface modules are connected in Polycom HDX 9000 series syste

Page 293 - VCR Device Codes

Administrator’s Guide for Polycom HDX Systems vi Polycom, Inc.LAN Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 294 - D–4 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 2–28 Polycom, Inc.Quad BRI Network Interface Status LightsThe network interface lights are located on th

Page 295 - PVR Device Codes

NetworksPolycom, Inc. 2–29 Serial V.35/RS-449/RS-530 Network Interface Status LightsThe network interface lights are located on the network interface

Page 296 - D–6 Polycom, Inc

Administrator’s Guide for Polycom HDX Systems 2–30 Polycom, Inc.2 Configure these settings:Setting DescriptionEnable ISDN H.320Allows this system to m

Page 297 - Security Profile Tables

NetworksPolycom, Inc. 2–31 3 If you have configured the ISDN switch protocol to be AT&T 5ESS Multipoint, NI-1, NI-2, or Nortel DMS-100, select

Page 298

Administrator’s Guide for Polycom HDX Systems 2–32 Polycom, Inc.External CSU North America onlySpecifies whether this system uses an external or inter

Page 299

NetworksPolycom, Inc. 2–33 3 Select if necessary and select a channel to activate or deactivate it. Active channels are represented by a green icon

Page 300

Administrator’s Guide for Polycom HDX Systems 2–34 Polycom, Inc.RS-366 Dialing Allows users to dial calls from this system. Clear this setting if this

Page 301

NetworksPolycom, Inc. 2–35 Connecting to an Analog Phone LineYou can connect an analog phone line to a Polycom HDX 9000 series, Polycom HDX 8000 seri

Page 302

Administrator’s Guide for Polycom HDX Systems 2–36 Polycom, Inc.A connected SoundStation® IP 7000 conference phone can use this analog phone line to m

Page 303

NetworksPolycom, Inc. 2–37 3 Go to System > Admin Settings > Network > Call Preference in the local interface or go to Admin Settings > N

Page 304

Contents Polycom, Inc. viiAdjusting the Monitor’s Color Balance, Sharpness, and Brightness . . . . . . . 3–13Preventing Monitor Burn-In . . . . . .

Page 305

Administrator’s Guide for Polycom HDX Systems 2–38 Polycom, Inc.Analog PhonePolycom HDX 9000 seriesPolycom HDX 8000 seriesPolycom HDX 4000 HDPolycom H

Page 306

NetworksPolycom, Inc. 2–39 Maximum ResolutionPolycom HDX 7000Polycom HDX 6000 seriesPolycom HDX 7000: Allows you to send and receive 720p people vide

Page 307

Administrator’s Guide for Polycom HDX Systems 2–40 Polycom, Inc.Call PreferencePolycom HDX 9000 seriesPolycom HDX 8000 seriesPolycom HDX 7000 seriesPo

Page 308

NetworksPolycom, Inc. 2–41 3 Select if necessary to go to the Call Speeds screen and specify the call speeds to make available to users, if you are

Page 309

Administrator’s Guide for Polycom HDX Systems 2–42 Polycom, Inc.To allow users to place an IP-to-ISDN call through a gateway:1 Make sure the system is

Page 310

Polycom, Inc. 3–1 3Monitors and CamerasConnecting MonitorsMake sure that the system is powered off before you connect devices.Connecting Monitors to

Page 311

Administrator’s Guide for Polycom HDX Systems 3–2 Polycom, Inc.Connecting Monitors to Polycom HDX 8000 Series or Polycom HDX 7000 Series SystemsThe fo

Page 312

Monitors and CamerasPolycom, Inc. 3–3 Connecting a Monitor to a Polycom HDX 4500 System The following table shows how you can connect a monitor to a

Page 313

Administrator’s Guide for Polycom HDX Systems 3–4 Polycom, Inc.2 Configure these settings on the Monitors screen:Setting DescriptionMonitor 1 Specifi

Page 314

Monitors and CamerasPolycom, Inc. 3–5 PIPPolycom HDX 9006Polycom HDX 9004Polycom HDX 9002Polycom HDX 9001Polycom HDX 8000 HDPolycom HDX 7000 HDPolyco

Page 315

Administrator’s Guide for Polycom HDX Systems viii Polycom, Inc.Connecting Devices to the Polycom HDX 6000 Series Microphone Input . . . . . . . . .

Page 316

Administrator’s Guide for Polycom HDX Systems 3–6 Polycom, Inc.Monitor 2Polycom HDX 9006Polycom HDX 9004Polycom HDX 9002Polycom HDX 9001Polycom HDX 80

Page 317

Monitors and CamerasPolycom, Inc. 3–7 Display Near VideoDisplay Far VideoDisplay ContentPolycom HDX 9006Polycom HDX 9004Polycom HDX 9002Polycom HDX 9

Page 318 - Polycom, Inc. E–22

Administrator’s Guide for Polycom HDX Systems 3–8 Polycom, Inc.Shrink Content For monitors configured for content, specifies whether to shrink content

Page 319 - Polycom, Inc. Index – 1

Monitors and CamerasPolycom, Inc. 3–9 Output Upon Screen Saver ActivationPolycom HDX 9004Specifies the screen saver output for Monitor 4:Specifies wh

Page 320

Administrator’s Guide for Polycom HDX Systems 3–10 Polycom, Inc.Using Dual Monitor EmulationDual Monitor Emulation is available on Polycom HDX 9000 se

Page 321

Monitors and CamerasPolycom, Inc. 3–11 Using Dual Monitor Emulation in a CallDuring calls using Dual Monitor Emulation, users can press the Display

Page 322

Administrator’s Guide for Polycom HDX Systems 3–12 Polycom, Inc.2 Configure this setting:What you see during a multipoint call can depend on factors s

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Monitors and CamerasPolycom, Inc. 3–13 To select video sources, use the Display Near Video, Display Far Video, and Display Content settings on the Mo

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Administrator’s Guide for Polycom HDX Systems 3–14 Polycom, Inc.To adjust the monitor for natural color:1 Do one of the following:— In the local inter

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Monitors and CamerasPolycom, Inc. 3–15 • To keep the screen clear of static images during a call, disable the following settings:— Display Icons in a

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Contents Polycom, Inc. ix6 Calling and AnsweringConfiguring Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Administrator’s Guide for Polycom HDX Systems 3–16 Polycom, Inc.Polycom EagleEye 1080You can use the Polycom EagleEye 1080 camera for Polycom HDX syst

Page 328 - Index–10

Monitors and CamerasPolycom, Inc. 3–17 To use the Polycom EagleEye II camera, systems must be running software version 2.6.1 or later.Polycom EagleEy

Page 329 - Index–11

Administrator’s Guide for Polycom HDX Systems 3–18 Polycom, Inc.Connecting Cameras to Polycom HDX SystemsRefer to your system’s setup sheet and to the

Page 330 - Index–12

Monitors and CamerasPolycom, Inc. 3–19 2 HDCI Component People or Content: 720p/60, 720p/50, 480p/60, 480p/30, 576p/50, 576p/25, 480i/60, 576i/50Peop

Page 331 - Index–13

Administrator’s Guide for Polycom HDX Systems 3–20 Polycom, Inc.Polycom HDX 9004, HDX 9002, HDX 9001 SystemsThe following table shows how you can conn

Page 332 - Index–14

Monitors and CamerasPolycom, Inc. 3–21 Polycom HDX 8000 Series SystemsThe following table shows how you can connect video sources to a Polycom HDX 80

Page 333 - Polycom, Inc. Index – 15

Administrator’s Guide for Polycom HDX Systems 3–22 Polycom, Inc.Polycom HDX 7000 Series SystemsThe following table shows how you can connect video sou

Page 334 - Index – 16 Polycom, Inc

Monitors and CamerasPolycom, Inc. 3–23 Polycom HDX 6000 Series SystemsThe following table shows how you can connect video sources to a Polycom HDX 60

Page 335 - Polycom, Inc. Index – 17

Administrator’s Guide for Polycom HDX Systems 3–24 Polycom, Inc.Polycom HDX 4000 Series SystemsThe following table shows how you can connect video sou

Page 336 - Index – 18 Polycom, Inc

Monitors and CamerasPolycom, Inc. 3–25 Configuring Camera Settings and Video Quality OptionsTo configure camera and video settings:1 Do one of the fo

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